Dependable charging infrastructure,
made easy.

ReliON is your end-to-end EV charging infrastructure O&M solution, providing integrated experience from problem detection to resolution.

– Thorough visibility into the availability & health of your infrastructure
– Remote diagnostics & support
– Intelligent issue detection & false alert filtering

– Maintenance management & firmware updates
– Issue & warranty coordination with suppliers
– Parts sourcing

– Network of pre-qualified service providers
– Service coordination and assistance
– Complete process integration within our platform
– Automated ticketing, workflows & dispatch
– Workorders monitoring and approval
– In-field tools and assistance

Our end-to-end platform handles the complete Operation and Maintenance process so that you can
focus on your business

We partner with a network of workforce and logistics suppliers to provide the most efficient truck rolls and availability for parts throughout Canada and the US.

As a Charge point operator, if you already have a preferred partner or service provider, we will gladly collaborate with them to ensure the highest uptime possible.

24/7 Proactive
station monitoring

We discover issues as soon as they occur, respond within one business day and dispatch field interventions on demand, with a response time of up to 4 hours per our SLA.

Pricing

The piece of mind of managed services combined with transparent dispatch rates.

Subscription based

On a per charger, per monthly basis covering:

  • The use of our platform
  • Technical support
  • Part sourcing
  • Field intervention dispatch

Pay-as-you-Go!

  • Approve your service provider(s)
  • Choose your SLA with related rates
  • Approve each field intervention or within pre-approved limits
  • Interventions & parts are charged monthly at costs plus fees

Recent news

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